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FAQ

Click here to register for our online courses
Yes, we have our institute based in Chennai and we provide classroom coaching here.
You will receive the login credentials within 24hrs after purchase.
In case you did not receive the login details even after 24hrs, please call 9176782476.
Please call 9176782476 or Whatsapp your name, class and contact number to 75987 63076.
Android Mobile / Desktop / laptop with minimum internet bandwidth of 1mbps.
Go to My activity > Timetable.
Content videos will be uploaded based on the timetable.
Yes, at the end of every lesson you will be given study material for that particular chapter.
We also recommend you to take notes from the video lectures
No. Only soft copy of the notes will be provided.
You can use it in two devices, but strictly for personal use, at non-overlapping times.
Simultaneous usage is not allowed in 2 devices.
Please note that sharing an account is against our terms and conditions and will result in account blockage without warning.
After logging in, Go to My activity > eStudy > Video / Documents
No, all our videos can be accessed online only.
We do not provide subtitles for the video lessons.
As of now we have Video lessons in english, very soon it will be available in tamil also.
Yes, you can watch the same video any number of times.
Please leave your feedback on the video concerned and also mention the video code.
Log on to your account > Feedback. We will do the needful.
All our online courses will be available till the end of your annual or board examination.
Validity : 1 Year
Note: NEET course will be available till the NEET exam.
Send your doubts to query@thinkexcellentindia.com or whatsapp to 75987 63076.
In the live classes, students can clarify their doubts directly with the teachers.
At the end of every chapter, Live classes will be conducted.
The session can only be attended when it is live and we do not offer a recorded version.
Yes, at the end of every chapter unit test will be conducted.
Yes, assignments and worksheets will be given for every chapter.
Yes, your answer paper will be valued by subject experts and the corrected answer paper will be sent to the mail ID given.
All the exams must be written in the given duration.
Late submission will not be accepted.
5 model exams will be conducted for each subject.
Students can also register for our test series program.
If time permits, we will be happy to conduct more exams at free of cost.
Scan the papers and Upload Here (only PDF files are accepted)
Students can pay the course fee in ONLINE mode after submitting the registration form.
Payment can be done through Net banking or via debit / credit card or UPI.
Cash payment will not be accepted.
All purchases will be final and no refund request will be entertained under any circumstances.